By outsourcing your ATM processing to Members ATM Alliance (MAA), we can relieve you of this costly burden with our full suite of ATM management services.
What We Do
The costs and time to manage and operate an ATM network can be tremendous. In fact, research shows on average, an ATM costs a financial institution $2,200 per ATM, per month to operate. In addition, each ATM requires 300+ hours per year in machine management and compliance. That’s a great deal of time and money that you could be spending on other initiatives!
By outsourcing your ATM processing to Members ATM Alliance (MAA), we can relieve you of this costly burden with our full suite of ATM management services.
By outsourcing your ATM processing to Members ATM Alliance (MAA), we can relieve you of this costly burden with our full suite of ATM management services.
What You Get
Successful ATM processing and management saves you the most when you get to utilize our full service suite.
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Terminal Driving
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Transaction Switching & Communications
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Terminal Communications
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Monitoring & Dispatching
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First line Maintenance
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Hardware Maintenance
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Software Maintenance
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Cash Management and Balancing
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Deposit Processing
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Compliance
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Dispute Processing
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Marketing
Who We Are
Members ATM Alliance is a Credit Union Service Organization (CUSO) created to assist credit unions in ATM processing and management. We are owned collectively by the credit unions within the Alliance.
Contact Members ATM Alliance today to learn how we can simplify your ATM management operation!
Contact Members ATM Alliance today to learn how we can simplify your ATM management operation!
FAQs
If you have any questions about Members ATM Alliance, below you will find answers to some of the most commonly asked questions. If you can’t find an answer, feel free to contact us.
Members ATM Alliance is a Credit Union Service Organization (CUSO) created to assist credit unions in ATM management. We are owned collectively by the credit unions within the Alliance and we operate in partnership with Fiserv.
The ATMs in the Alliance are 100% PCI compliant, EMV compliant, ADA compliant and utilize Windows operating system. The machines can be standard cash dispensers, or full function depository ATMs.
Yes, ATMs can be branded as desired matching the credit union’s logo and colors.
Yes, a credit union can choose which ATMs within their fleet they want to outsource if they do not want to outsource the entire fleet.
We do have asset transfer options available for utilizing a credit union’s existing ATMs. It is not a requirement to be part of the Alliance.
The ATMs in the Alliance are all 100% PCI compliant, and will receive regular updates to remain compliant. The Alliance uses additional security applications to lock the ATM down preventing any sort of intrusion attempts. The CUSO also has software applications that help catch attempted fraud on deposits. On the physical side, we utilize industry standard KABA MAS locks to prevent loss and the cash acceptor on the ATMs prevents fraudulent cash deposits from occurring.
Once a credit union joins the Alliance, the time needed to devote to ATM management becomes very minimal as daily balancing and settlement tasks are handled by us.
Through our pertinent partnerships, we will always remain up to date on all current mandates, and stay prepared for future mandates as well.
On average, credit unions can realize savings of 30% - 70% or more vs. their current ATM operating costs by outsourcing their ATM management to Members ATM Alliance. The time saved to spend on your members? Priceless.
Yes! Through our partnership with Fiserv, you can gain surcharge free access to over 37,000 ATMs nationwide through the MoneyPass network.
Yes. Your existing partnerships and surcharge-free access will remain unchanged.
You can email us directly at maainfo@membersatm.org.
Testimonials
"Partnering with Members ATM Alliance allowed us to cost effectively update our ATMs, add deposit services, and shift the daily managing to a trusted source. The results have been excellent! We now can focus our efforts away from managing our ATM fleet and focus on our member owners.”
"Prior to joining MAA we owned, operated, and serviced our ATMs. Our existing ATMs were aging, and it was becoming increasingly difficult and expensive to keep up with the ever-changing compliance rules and ADA laws. Joining MAA has eliminated many of those operational headaches. We were able to upgrade or replace all of our ATMs while providing instant deposit capabilities for our members. We have been pleased with the process and the results provided by our partnership with MAA.”
"ATMs are here to stay, and whether you like it or not they require a lot of attention. Cash management, software driving, check depositing, hardware maintenance, settlements. It’s a lot of bits and pieces that have to work seamlessly together. Members ATM Alliance lifts the daily grind out of atm management off credit unions shoulders. They sort out all the hardware and software problems, so I don’t have to chase a whole bunch of vendors. They’re responsive and credit union focused, and when I need them, they are always quick to answer. Don’t stress over your ATMS anymore. Look to ATM Alliance for all your ATM needs.”
"At MembersFirst, we want our valuable staff resources directed towards the most important part of our business…serving our members. We prefer our employees focus on serving our members rather than spending hours maintaining a fleet of ATMs. Members ATM Alliance allows us to offer our members a state-of-the-art, deposit taking ATM fleet without allocating staff and time to manage the operations. Kyle and the rest of the MAA crew were very knowledgeable and helpful during the transition of our machines. We are very pleased with MAA and the service provided."
"Our credit union benefits greatly from our participation in Members ATM Alliance. Along with eliminating large capital expenditures, we retain our unique branding and take full advantage of the combined larger footprint of the MAA fleet. Our members now have access to some 23,000 surcharge-free ATMs including the most up to date services such as cash and check deposits. Another great benefit of deploying MAA machines is they take care of almost all the daily burdens so our staff can concentrate fully on our members’ needs. MAA is truly a mainstay in the myriad of ownership collaborations our credit union participates in."
